Why metered water?

In 2020, Utah legislators passed House Bill 242 to have metered non-potable water throughout the state of Utah by the year 2030…

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FAQs

Why are you installing a secondary water meter at my residence?

It’s the law. The Utah State legislature mandated the installation of secondary water meters in 2021. It’s also one of the most effective means of saving water. Secondary water is difficult to conserve when no one knows exactly how much is being used. Metering will empower users to be more efficient, and given that Utah has experienced more drought than high water years in the last decade, secondary metering is also essential. Water systems throughout the state will be installing more than 200,000 secondary meters. Meter installation, combined with public education about responsible water use, has proven to be one of the state's most effective water conservation tools.

How much will having a secondary water meter installed on my property cost me?

There is no up-front cost to property owners in the specific areas covered in the "What's Happening in My Neighborhood" page. Secondary water providers are working with state and federal governments to cover the required water meter installation with grants, loans (bonds) and potential user fees. Please reach out to your specific provider to learn more about your area.

Do I get to choose whether or not I have a secondary water meter installed at my residence?

No. Meters are now required on all new secondary water connections and existing connections must be upgraded by January 1, 2030. In order to accurately measure individual secondary water use in these areas, all services are to be metered.

Will the meter installation cause interruptions to my secondary water service?

No. The installation of the secondary meters will happen either during the winter when the system is shut down or during the water season with restricted shutoff periods. The contractor will notify you at least 24 to 48 hours prior to beginning installation.

Will you begin charging based on usage once the meters are installed?

For Bountiful Irrigation, Davis Weber, and Roy Water customers:
Not at this time. We plan on gathering data from the meters once they are installed and educating users on how much water is being used. The meters will also help measure the effectiveness of conservation efforts, help determine future water need projections and provide residents with a monthly use report for those that provide an email.

For Weber Basin WCD customers:
You will receive a letter in the mail when your meter installation is completed. It will have information on how to log into the customer portal and ensure you are staying within your yearly water allocation, as well as information on the tools and programs we have to help you do so.

Will the installation affect my culinary (drinking water) system?

No. The installation should not affect your culinary water. Secondary and Culinary systems should never be connected together.

Will the meter affect water pressure?

No. The meter is an open-port meter with no obstructions or moving parts.

Will the contractor restore the landscaping in the installation area?

Yes. The contractor will restore landscaping in the area affected by the installation. The contractor may restore the landscaping on a different day than when the meter is installed, and will do so in a timely manner. If your existing meter box is located in asphalt or concrete, the contractor will have to remove enough of the hardscape to replace the meter box and the hardscape that is removed will not be replaced. We need to be able to service the new boxes in the future and will not be able to if the meter box is surrounded by hardscape.

Why is the new meter box purple?

All utilities are marked and labeled with a uniform color code. Secondary water is identified with the color purple. The purple lids will help staff and others identify the meter box quickly in case of an emergency.

How can I learn more about how to conserve water, and the benefits of conservation?

Who can I contact if I have a question or concern?

You can contact the project information team anytime at 801-810-5886 or at Info@UtahWaterMetering.com.

Water savings through metering alone could range between 25 and 40 percent-essentially, "a full reservoir of water".

- Rep. Val Peterson (R-Orem)

The money from the federal government’s American Rescue Plan Act will help water districts cover up to 70% of the cost for installing meters if they do so in 2022 or 2023.

The Metering Process

Dig

A contractor will dig down to your secondary water connection.

Install

A meter box will be installed to protect, and give access to, the meter.

Connect

A meter will be connected, helping you and your community water system better understand your use.

Restore

Landscaping around the excavated area will be restored.

What's Happening In My Neighborhood?

Bountiful

Secondary meter installations will pause from late March till July 2024. A map will be uploaded here once installations resume.

Hooper

The area of Hooper served by Roy Water Conservancy District is complete. If you live in Hooper outside of this area, contact your service provider. Thank you!

Kaysville

The system is charged and operating for 2024! If you have a leak, call the hotline (801-810-5886) from 8 a.m. to 5 p.m. weekdays. Evenings and weekends call 801-698-6374. Please see DWCCC's website for info about start up (under "2024 Water Season"), areas that may be shut down, and other water questions.

Secondary meter installations in Kaysville are complete. Restoration and repairs will continue as needed through the summer.

Roy

Secondary meters are currently being installed east of 3500 West between 4000 South and approximately 6100 South.

West Haven

Secondary meters are currently being installed in the area of West Haven that is served by Roy Water Conservancy District. 

Map of the counties in Utah

Orange areas on this map are areas where meters are being installed for this project. Click the appropriate arrow at left to see what is happening in your city.