Why metered water?
In 2022, Utah legislators passed House Bill 242 to have metered non-potable water throughout the state of Utah by the year 2030…
Learn moreFAQs
Why are you installing a secondary water meter at my residence?
Utah is growing, but our water supply is not. It is challenging to conserve when we don't know how much we're using in the first place. Meters communicate use, not only to the community water system, but empower businesses, residents and institutional properties to strive for greater conservation. Given that Utah has experienced more drought than high water years in the last decade, secondary metering is essential. Water systems throughout the state, as a result, will be installing meters until more than 200,000 connections are completed. Meter installation, combined with public education about responsible water use, has proven to be one of the state's most effective water conservation tools.
How much will having a secondary water meter installed on my property cost me?
There is no up-front cost for secondary meter installation to property owners. Secondary water providers are working with state and federal governments to cover the required water meter installation with grants, loans (bonds) and potential user fees. Please reach out to your specific provider to learn more about your area.
Do I get to choose whether or not I have a secondary water meter installed at my residence?
No. Meters are now required on all new secondary water connections and existing connections must be upgraded by January 1, 2030. In order to accurately measure individual secondary water use in these areas, all services are to be metered.
Will the meter installation cause interruptions to my secondary water service?
No. The installation of the secondary meters will happen either during the winter when the system is shut down or during the water season with restricted shutoff periods. The contractor will notify you at least 24 to 48 hours prior to beginning installation.
Will you begin charging based on usage once the meters are installed?
Not at this time. We plan on gathering data from the meters once they are installed and educating users on how much water is being used. The meters will also help measure the effectiveness of conservation efforts, help determine future water need projections and provide residents with a monthly use report for those that provide an email.
Will the installation affect my culinary (drinking water) system?
No. The installation should not affect your culinary water. Secondary and Culinary systems should never be connected together.
Will the meter affect water pressure?
No. The meter is an open-port meter with no obstructions or moving parts.
Will the contractor restore the landscaping in the installation area?
Yes. The contractor will restore landscaping in the area affected by the installation. The contractor may restore the landscaping on a different day than when the meter is installed, and will do so in a timely manner. If your existing meter box is located in asphalt or concrete, the contractor will have to remove enough of the hardscape to replace the meter box and the hardscape that is removed will not be replaced. We need to be able to service the new boxes in the future and will not be able to if the meter box is surrounded by hardscape.
Why is the new meter box purple?
All utilities are marked and labeled with a uniform color code. Secondary water is identified with the color purple. The purple lids will help staff and others identify the meter box quickly in case of an emergency.
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How can I learn more about how to conserve water, and the benefits of conservation?
Who can I contact if I have a question or concern?
You can contact the project information team anytime at 801-810-5886 or at
Info@UtahWaterMetering.com.
The Metering Process
Dig
A contractor will dig down to your secondary water connection.
Install
A meter box will be installed to protect, and give access to, the meter.
Connect
A meter will be connected, helping you and your community water system better understand your use.
Restore
Landscaping around the excavated area will be restored.
What's Happening In My Neighborhood?
Bountiful
- Secondary meters will be installed between 500 South to 2450 South from Orchard Drive to the freeway beginning in early February 2023.
View a map of upcoming secondary water meter installations.
Hooper
- Secondary meters are anticipated to be installed south of 5500 South between 4300 West and 4700 West beginning in late January 2023.
Kaysville
- Secondary meters will be installed west of I-15 in Kaysville between fall 2022 and fall 2023. The contractor is beginning to install meter pits north of 200 North.
Roy
- Secondary meters are anticipated to be installed west of 3100 West between 4800 South and 6000 South beginning in late January 2023.
- Secondary meters are anticipated to be installed north of 4800 South between 3600 West and 4275 West beginning in late January 2023.
West Haven
- Updates coming soon.
